“Open source solutions with a robust business layer can become a competitive and extremely powerful tool to work with,” says Ravi Srinivasan, President and CEO, Group FiO. The firm promotes open source versions of ERP and CRM solutions to encourage SMBs to grow and become more efficient utilizing the open source platform. Group FiO solutions are based on opentaps open source ERP+CRM, a suite that offers the business a proven and effective solution. The firm provides business automation with OpenEMM, an open source software for e-mail and marketing automation. When availing the paid services from Group FiO, the customers get an extensive support and back-end operations management, freeing them from the burden of having to tinker with the open-source version. This professional edition is relatively bug-free as Group FiO takes up full responsibility of finding and fixing any reported software issues that are likely to been countered while using the solution.
The Omni-channel and ERP offering has also been augmented with rising IT trends like dashboards to increase user productivity. “With dashboards, users have instant access to critical information to make wiser decisions based on information,” says Srinivasan. Dashboard for each area of the business needs to be different and particularly for areas such as supply chain, financials, and CRM.
“We also integrate multiple open source platforms to provide the integrated business flow where required,” says Srinivasan. The Group FiO offering enables a seamless integration between opentaps ERP and email marketing solutions like OpenEMM.
For the future, GroupFiO aims on expanding through its resellers and increase its global reach. “We also plan to develop resource management tools for the construction industry as we foresee a rising demand for our service in this sector,” says Srinivasan. Group FiO will forge forward by continuing with its innovative spirit and help clients stay ahead of their competition.
Open source solutions with a robust business layer can become a competitive and extremely powerful tool to work with